Two-factor authentication

What's two-factor authentication?

Two-factor authentication (2FA) is an authentication method that requires two factors to verify a user's identity. Users are required to provide authentication via these following ways:

  • Something you know, such as your username and password.
  • Something you have, such as your mobile device.

As two types of authentication is required, the 2FA feature safeguards your account even if your password has been leaked. This extra layer of security also protects your account from malicious attacks and data breaches. The Mini Program platform provides the 2FA feature via the Google Authenticator.


You can set the 2FA under Settings > Two-Factor Authentication. See the procedures below on how to enable and disable 2FA:

Enable the two-factor authentication

To enable the 2FA, complete the following steps:

  1. Go to Settings > Two-Factor Authentication and click Activate.


  1. Download the Google Authenticator app on your mobile device.


  1. Use the Google Authenticator app to scan the QR code displayed on the Mini Program Platform. If you are not able to scan the QR code, click on Enter a text code and the Mini Program platform will generate a time-based key which you can enter into the app.


  1. The Google Authenticator app will generate a 6-digit verification code, which you need to enter into the Mini Program platform.



If you have changed your mobile device or are not able to access it, you need to disable the 2FA and set it up again on a new device.

Disable the two-factor authentication

You can disable the 2FA any time after it's enabled. To disable the 2FA, complete the following steps:

  1. Go to Settings > Two-Factor Authentication and click Disable.
  2. The Mini Program platform will send a verification code to your account email.
  3. Enter the verification code in the Mini Program platform and confirm to disable the 2FA.

More information


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